Our engineers are hard at work building the network that’ll bring ultrafast broadband to your local community. But have you ever wondered what they’re doing when they’re in your area? If so, read on to find out what to expect when we’re building our full-fibre network.
Plenty of surveying and design goes into planning a fibre network build – usually starting around 5 months before we expect work to start building our network in your area. During this time, you might see some surveyors out and about wearing hi-vis vests but no physical work will be carried out just yet.
Meanwhile, we’ll be discussing plans with representatives from your local council including posting notices of any streetworks and roadworks. This is so we can coordinate with any other companies and minimise disruption to the streets we’re working in. We’ll also liaise with community groups, both in person and online, so you’re kept informed of what we’re doing and when.
Just before we start physically working on the street, we’ll be back out again to complete another survey of the locations. At this stage, you’ll see us marking the roads and pavements with an assortment of symbols – these are nothing to be concerned about, they just highlight where there are utilities underground our engineers should be aware of, where the fibre boxes will be installed and any other points to note so we can complete the build as quickly and safely as possible.
We pride ourselves on using local contractors – nobody knows the streets in your area better, and it’s what helps us build quickly and limit the impact while we’re completing the unavoidable works.
Before we break ground in any street, local residents will receive a letter from our engineering teams to explain when to expect the works, what we’re doing and how long everything will take.
As a rule, we complete the build as fast as possible – while a little disruption is unavoidable, we limit this as much as we can.
A few things happen while the work is being completed:
If there’s a car in your driveway and we’re about to start work outside your home, instead of blocking you in, our engineers will knock on your door to let you know and give you the chance to move your car before we have to start digging the ground.
In any case, we move quickly along the street so we will have moved on from your home within an hour or two.
Want to be one of the first people in your area to get full-fibre broadband installed? Check availability in your area and we’ll be in touch!