How do I set up a Direct Debit in The Portal?
- Log into your Customer Portal link with your emailed username and password.
- On menu bar, hover on ACCOUNT for drop down menu, click on PERSONAL INFORMATION.
- Scan down to the bottom of the page, click on, ADD BANK ACCOUNT. Fill in the simple direct debit mandate form and press the blue button to SET UP DIRECT DEBIT.
The Portal allows you to view your invoices, check your data usage and raise any maintenance issues you may experience directly to our Engineers. Resolution of these issues is responded to via the initial Maintenance Ticket you raised. Please bookmark your portal link onto your toolbar for ease of reference.