FAQs

Core

Billing

Each month, your bill will be raised on the 1st and will cover the 1st to the end of the month. 

You can view all your billing information in the Portal

Click here for help logging into the Portal. 

The best way to update your details is to login in to the Portal and update your information. Don’t forget to click ‘Save Data’. 

Click here for help logging into the Portal. 

The best way to see your invoices is to login in to the Portal and view your information there.

Click here for help logging into the Portal. 

Alternatively, you can email info@lothianbroadband.com and we will forward your information to you.